Introduction
This Privacy Policy ("Policy") governs how Landzcart, its subsidiaries, and affiliates ("we," "us," or "Landzcart") collect, use, disclose, and protect your information when you use our website www.landzcart.com, mobile applications, or other platforms (collectively, "Site") and services, including property listings, searches, and related features ("Services"). By using the Site or Services, you consent to the practices described in this Policy, which forms part of our Terms and Conditions. Capitalized terms not defined here have the meanings given in the Terms and Conditions. This Policy is effective upon your registration and acceptance of the Terms and Conditions.
Information Collected
We collect the following types of information:
- Registration Data: Information you provide during registration, such as name, email, phone number, address, occupation, and interests. If you register using third-party accounts (e.g., Google, Facebook), we may retrieve relevant information from those accounts to facilitate your use of the Services.
- Subscription or Payment Data: Billing information, such as credit card details or address, collected by us or our payment gateway providers for paid Services. In-app purchases are handled by mobile platform providers (e.g., Apple, Google).
- Voluntary Information: Additional data you provide, such as feedback, survey responses, or communications with us.
- Automatically Collected Data: Information like IP address, device details, browser type, operating system, and browsing activity, collected via cookies, log files, or web beacons (see Cookies & Tracking section).
- Third-Party Data: Information from partners or platforms (e.g., demographic data) to enhance our Services, subject to this Policy.
Data Usage
We use your information to:
- Provide, maintain, and improve the Services, including property listings and search functionality.
- Personalize your experience with tailored recommendations and advertisements.
- Communicate with you about your account, Services, or promotional offers (with an option to unsubscribe where feasible).
- Conduct analytics to enhance Site performance and user experience.
- Comply with legal obligations and protect our rights.
Information in the public domain (e.g., comments on social platforms) is not considered personally identifiable under this Policy.
Data Sharing
We do not sell your personal information. We may share your information only in the following cases:
- With group companies or employees for processing, subject to confidentiality agreements and compliance with this Policy.
- With trusted partners or service providers (e.g., payment gateways) to deliver Services, ensuring they follow our instructions.
- With advertisers in aggregated, non-identifiable form to analyze audience behavior.
- To comply with legal obligations, enforce our rights, or protect users from harm or fraud.
- With your consent, such as sharing limited profile data with social platforms, subject to your privacy settings.
Security
We implement reasonable security measures, including encryption and firewalls, to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your login credentials. We do not store payment details; these are handled by secure payment gateways.
Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access and review your personal information.
- Request correction or deletion of inaccurate or unnecessary data.
- Withdraw consent for data processing, subject to legal or legitimate business requirements.
To exercise these rights, contact us at support@landzcart.com. We may decline requests that are repetitive, impractical, or jeopardize others’ privacy. Residual data may remain in backups after deletion but will not be actively used.
Third-Party Links
The Site may contain links to third-party websites or applications, which are governed by their own privacy policies. We are not responsible for their practices or content. Check the URL in your browser to confirm you are on our Site. We recommend reviewing the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Policy to reflect changes in technology, law, or our Services. Updates are effective upon posting on the Site. Continued use of the Site or Services constitutes acceptance of the revised Policy. We may notify you of significant changes via email or Site announcements. Review this Policy periodically to stay informed.
Grievance Redressal
For complaints or concerns regarding data use, processing, or disclosure, contact our Grievance Officer:
Name: Anil Kumar
Email: grievance@landzcart.com
Address: Landzcart, 123 Main Road, Nagercoil, Tamil Nadu, India 629001
Phone: +91 98765 43210
We will address your concerns promptly in accordance with applicable laws.